Last updated: October 25, 2026

Nova Electric (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share personal information when you visit novaelectricservices.com, submit a Facebook or Instagram lead form, request an estimate, book an appointment, or communicate with us.

Information We Collect

We collect information you provide, including your name, phone number, email address, installation city or ZIP code, service address, project details, photos, and communication preferences.

When you use our website, our hosting provider and enabled third-party tools may also collect technical information, such as your IP address, browser, device information, pages visited, and interactions with our website.

How We Use Your Information

We use your information to:

• Respond to questions and estimate requests.
• Contact you about the electrical services you requested.
• Schedule visits, appointments, and electrical work.
• Prepare estimates, invoices, and service records.
• Operate, secure, and improve our website.
• Understand advertising performance.
• Meet applicable legal and recordkeeping requirements.

Calls, Text Messages, and Email

When you provide contact information with a service request, we may call, text, or email you regarding that request, your estimate, appointments, or related work.

You may ask us to stop contacting you. Reply STOP to opt out of text messages or contact us using the information below. Message and data rates may apply. Providing information or submitting a request does not obligate you to purchase services.

How We Share Information

We may share information with service providers that help us host our website, manage inquiries, schedule appointments, communicate with customers, process payments, or maintain business records.

If necessary for your project, we may share relevant information with permitting authorities, utilities, inspectors, or other parties involved in providing the requested services.

We may also disclose information when required by law or reasonably necessary to protect our customers, business, or legal rights.

Cookies and Advertising Tools

Our website may use cookies, Meta Pixel, and similar technologies to understand website activity and measure advertising performance. These tools may allow their providers to collect information directly from your browser or device.

You can manage available website cookie preferences through Privacy Settings and adjust cookies in your browser. Blocking some technologies may affect website features.

Facebook and Instagram Forms

If you submit a form through Facebook or Instagram, we receive the information you choose to submit and use it as described in this policy. Meta also processes information under its own privacy policy.

Third-Party Services

Our website may contain links to booking platforms and other third-party services, as well as embedded videos or translation tools. Those providers have their own privacy practices.

Data Retention and Security

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, and meet applicable requirements.

We use reasonable safeguards to protect personal information. No internet transmission or storage system is completely secure.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you, or to stop receiving communications. Requests are subject to applicable law, identity verification, and any records we must retain.

Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy when our practices change. The updated version will be posted on this page with a revised date.

Nova Electric
Pasadena, California
Phone: 323-535-4043
Email: contact@novaelectricservices.com
Website: https://www.novaelectricservices.com